Service policy
BOOKING AN APPOINTMENT:
An appointment is not held, booked, or added to the schedule until a deposit/payment is received. To book an appointment, you will need to provide your event date, the time that you need to be ready, the number of people requesting services, the exact services requested, and the location where you are wanting services to take place. A deposit/payment for all services is required to officially book an appointment and have it added to the schedule.
PARKING FEES:
You are responsible for all fees associated with parking. For your convenience, if your appointment takes place at a hotel, parking will be charged to your hotel room.
APPOINTMENT CANCELLATIONS:
Cancellations result in a loss of time and money since other clients are turned away once your appointment is booked. Specific products may have also been purchased for the services you request. For that reason, cancellations are permitted, however, all retainers, deposits, and/or payments made, are forfeited and non-refundable due to cancellation or rescheduling. If you would like to schedule your appointment for a new date or time, any retainers, deposits, and/or payments previously made, are non-transferable therefore the booking process will begin again with a new deposit/payment due.
ADDING/REMOVING SERVICES:
Once a deposit is received and your appointment is officially added to the schedule, services can be added to your appointment (with additional deposit) if there is availability on the schedule to accommodate extra services. Removing services once your appointment is added to the schedule, or at the time of your appointment, is not permitted as other clients were turned away for the time slot that was booked for your appointment.